Data drop: Healthcare utilization

This month's data drop is 65%.

From January 1, 2016 until July 25, 2017, Face It TOGETHER (FIT) members with the disease of addiction reported a decrease in the number of times they visited a doctor or the emergency department after six months of addiction management coaching.

In this timeframe, 366 FIT members with the disease of addiction completed 840 FIT Risk Assessments. This instrument is used to assess the risk for recurrence of addiction symptoms or issues that effect a member's wellness. One of its 13 metrics is related to visits to a doctor or emergency department due to addiction-related issues.

Our data team looked closer at a cohort of members – those self-reporting one or more visits to the doctor or the emergency department in the last sixth months because of addiction-related issues.

Of these members, 63 remained engaged with a FIT coach for at least six months and reported at enrollment – 51% had one visit, 33% had two to three visits and 16% had more than four visits. After six months of coaching, 65% (41/63) of the members self-reported having no visits in the last six months (Figure 1). 

Image showing reduction in healthcare usage
Figure 1: How often members visited the doctor or emergency department in the last six months because of addiction-related issues

Healthcare utilization is just one of many factors FIT considers related to the risks and outcomes associated with our members’ wellbeing.


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